Frequently Asked Questions

We hope to have the answers to all of your questions. Click on the links to find out more information. If the answer to your question isn't here, or you want to find out more information, simply call us on 1300 858 288.

Bag Fabric Information

Polyester is a synthetic polymer - a kind of plastic Factories use this material in substances as PET bottles, but we also use it to create into extremely strong material fibres. We weave these fibres into polyester cloth, a durable material that is resistant to stretching, staining, wrinkling and water damage. The polyester cloth is easy to keep clean, with most stains treatable by spot cleaning with a damp cloth. If necessary, polyester is machine washable, dries easily and will not shrink in the wash. It does not require ironing and can be dry-cleaned if desired. It comes in a huge array of colours, weights and textures, which is why it plays such a major role in the construction of so many different types of bags.

Versatile Polyester Bags With Branding

Because of the versatile nature of polyester cloth, we can provide an extremely wide range of products made of this material. From computer satchels to backpacks to cooler bags, you can find a polyester bag in your style.

Non-woven materials are a class of fabric we produce in flat, continuous sheets, rather than formed of woven threads. Raincoats, surgical gowns, rubber gloves and plastic bags are all made of different sorts of non-woven materials. Recyclable, often made from recyclable materials, and with dozens of household uses, non-woven bags are more eco-friendly than many people realise. One bag made of non-woven material can replace dozens of flimsy plastic supermarket bags, which is good for the environment and saves on landfill.

Non-Woven Bags Customised For You

Durable, reusable and recyclable, non-woven bags are also inexpensive, colourful and easy to print. Planet Bags' non-woven bags make ideal containers for sample giveaways, leaving your customers with a colourful, reusable, waterproof bag that can be used for shopping or to fulfil other household needs. Giving these bags to your recipients helps to keep your brand visible for longer!

Polycanvas is simply a polyester fabric designed to mimic the look and feel of canvas. It is more water-resistant than canvas and easier to keep clean. Its colours tend to fade less readily. Polycanvas is not to be confused with PU canvas, which is a cotton canvas with a polyurethane coating.

Buying Promotional Waterproof Bags

Because they are so waterproof, poly canvas bags are easy to clean of spills or grime. Polycanvas combines the classic appearance and durability of canvas with the convenience, easy maintenance and long lasting nature of polymer fibres.

The base price advertised for our branded bags is for one colour printing on your units. The cost of printing increases depending on the number of colours you need in the final product. If your artwork contains a large number of different colours and shades, the most economical way to print is as a full-colour print, rather than paying for each different colour.

Promotional Bags in Different Colours

If you want to print our design on a variety of different coloured bags, we can assist you with this at no extra charge as long as the design remains the same across all bags. Feel free to contact our team directly for more information.

Product Care

Planet Bag provides high quality branded bags--but even high-quality bags will last longer with just a little care. Here are some great tips for keeping your promotional bags in the best condition for longer.

  • Do not overfill bags. This can stretch the material and the handles, reducing the bag's useful lifespan.
  • Do not throw or drop bags -- this is common sense, but it is surprising how many people mistreat bags. This can be bad for both the bag and its contents.
  • Be careful where you place your bag when outside, or on public transport.
  • Be careful about keeping drinks or other cold objects in your bag. The condensation can get the inside of your bag wet.
  • Do not leave food in any bag for an excessive period. It can easily go bad, leaving an unpleasant smell.
  • Do not put sharp objects in your bag, unless they are held in containers.
  • Do not put uncapped pens in your bag.
  • Clean your bag regularly.
  • Do not leave bags close to heaters or other sources of ignition.

Cleaning your branded bag on a regular basis can protect both your bag and its contents. How you clean your bag depends on what sort of bag it is and the material used in its construction, but there are a few general things to do before washing any bag.

  • Make sure bag is empty before washing.
  • If possible, spot clean the stained area rather than washing the entire bag.
  • Make sure your bag is completely dry before using it.
  • Check any tag on your bag for cleaning instructions.

Cleaning Branded Calico Bags

Calico is a cotton fabric, and so can be machine washed on a gentle cycle and hung up to dry. If your bag wrinkles during this procedure, you can simply iron them after cleaning on a cotton setting.

How To Clean Canvas Bags

It is possible to wash your canvas bag in a machine, but we do not recommend this method without double-checking that your bag's label says 'machine washable' before trying. The preferred way of cleaning a canvas bag is hand washing and air drying.

Cleaning Non-Woven Fabric Bags

Non-woven fabric bags can be wiped clean with a damp cloth. They are not suitable for machine washing under any circumstance.

How To Clean Printed Nylon Bags

Wipe bag with a cloth dipped in warm, soapy water. Nylon threads are not very absorbant, so stains can usually be removed by soaking the bag in soapy water, rinsing and drying.

Cleaning Custom Polyester Bags

Machine wash in cold water on gentle cycle and hang upside down to air dry.

Cleaning Personalised Leather Bags

Some of our products are made entirely of leather. You should never machine wash leather. Instead, you can clean leather products with a soft, damp cloth. If your bag contains both leather and cloth elements, we suggest you wipe both.

Our Services

Our friendly sales team is ready to take your order. Just call on 02 9223 7777, email at sales@promotionalbagsdirect.com.au or use the contact form on the left-hand side of our website.

Ordering in Bulk Direct From Planet Bags

From there, we can help you select the bags you would like, and organise printing and freight. They can also provide a free quote, and arrange for a virtual mockup of the finished product at no extra charge. Once you confirm that you are happy with your artwork design, your bags will be printed locally and freighted to your door, anywhere in Australia.

For most of our branded bags, the minimum recommended order is 25 units, but some have a minimum order of 50 units.

It is possible to purchase fewer, but be aware that costs tend to be spread across a full production run. This quantity issue is why large orders are cheaper than smaller orders. On the flip-side, it may mean that smaller orders come with additional charges. Please ask our friendly sales staff when you make your order.

To make sure that you have the branded bag that suits you best, Planet Bags can provide a free digital bag mock-up or virtual proof. Virtual proofing is a technique where we use sophisticated imaging software to show how your branded artwork would look with a bag of your chosen style and colour.

Virtual proofing ensures you get a preview of the finished product, before printing even begins. In this way, you can make informed, last minute decisions, without additional cost, and in a minimum of time.

The most exciting method to personalise bags today has to be Dye Sublimated Heat Transfer Print. Using this method to brand onto bags will lead to a full colour printed bag that is beautiful and with a finish that is close to being photograph quality. In other words, it creates a perfect full colour print of your branded graphic onto your promotional bag.

Planet Bags can print on a single bag, to show what the entire run will look like and ship it to you anywhere within Australia.

We recommend this step f you are ordering a large run of branded promotional bags. Please ask our sales staff for pricing on this option, which can take one to three weeks to carry out. If you are happy with the pre-production sample that we send you, the remaining order will not incur any setup costs for printing, as we can simply reuse the same template. However, if it is necessary to make changes, additional charges may be incurred for re-creating the artwork and template setup costs.

To personalise and decorate bags with things like logos, images and graphics we would require your artwork to be supplied to us in a particular format. The formats required are:

  • Adobe Illustrator File with the file saved with vector outlines
  • Adobe PDF file saved with vector outlines
  • Adobe EPS file saved with vector outlines

Australian Delivery Details

Planet Bags can deliver quality branded bags to your door anywhere in Australia. We deliver to all states and territories - NSW, VIC, QLD, SA, TAS, NT, WA, ACT.

Ask our friendly sales staff about delivery charges when you make your order. If making multiple orders, please inform our sales staff, so they can bundle delivery and save you money. Usual delivery time is within two weeks of approval of artwork, but ask our sales staff if you are making a bulk order or need your branded bags in a rush. These elements can affect delivery time and pricing.

Delivery Information to Australia We deliver right around Australia to all locations including regional areas as well as direct to event locations. Freight will vary depending on quantity of bags ordered as well as your desired delivery address. Please enquire with us to obtain exact pricing on freight. As a rough indicator the price for freight to various states around Australia can be viewed on this table below:

  • Cost 1st carton NSW | VIC: $22 (per kilo charge thereafter: $0.45)
  • Cost 1st carton QLD: $22 (per kilo charge thereafter: $1.08)
  • Cost 1st carton WA: $22 (per kilo charge thereafter: $2.07)
  • Cost 1st carton: Tas: $22 (per kilo charge thereafter: $1.74)
  • Cost 1st carton: SA: $22 (per kilo charge thereafter: $0.74)

For freight to other locations or for a quote please contact us.